Taking care with intranet information architecture concepts
Intranet information architecture (IA) can be notoriously difficult to get right. Depending on the size and geographical spread of an organisation, an intranet can be required to serve a small team,...
View ArticleTaking care with intranet information architecture concepts
Intranet information architecture (IA) can be notoriously difficult to get right. Depending on the size and geographical spread of an organisation, an intranet can be required to serve a small team,...
View ArticleThis is why structuring your intranet along organisation lines is a bad idea
Martin White blogged yesterday about Watching an organisation reorganise – implications for IA and search, which shared the incredible animation created by Autodesk Research: This shows the evolution...
View ArticleUX behind the firewall: Designing engaging experiences for staff (presentation)
While in Vancouver for a SharePoint conference, I was incredibly pleased to be able to present to a session of VanUE, a local gathering of UX folks. We had 100+ in the room, and I explored the...
View ArticleSignposting within documents
Getting staff the information they need to be able to do their job is a principle role of the intranet. A great information architecture will make sure they get to the right page, which is a great...
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Award-winning intranets engage users throughout the design process
Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides an excellent opportunity to engage with...
View ArticleCreate information clusters, not pigeon holes
Creating an intranet structure is both an art and a science. For best results it is important to follow a robust design process from beginning to end, meeting the needs of all stakeholder groups: the...
View ArticleFive intranet enablers
Doing an evaluation of your intranet can be a difficult and seemingly daunting task. Research to be done, discussions to be had, comparisons to be made, reports to be written. The very thought of it...
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Designing a new group intranet at the National Roads & Motorists’ Association
As Australia’s largest member organisation, the NRMA has long since branched out beyond its original roadside service offering to encompass hire cars, holidays and much more. The challenge was to...
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Redesigning the enterprise
Organisations as diverse as Apple, Amazon, Ikea, Nike, Uber and the UK Government have shown the power of design. Delivering remarkable products and services, they have spearheaded the notion that...
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